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أنيكساس هي منظمة استشارية مقرها في الدنمارك و منتشرة بشكل واسع في الهند ولها مكاتب في الإمارات العربية المتحدة والمملكة العربية السعودية وسنغافورة وكندا. و تتكون مجموعة أنيكساس من أنيكساس الدنمارك في أوروبا، أنيكساس FZE في الإمارات العربية المتحدة، أنيكساس للاستشارات المحدودة في الهند و أنيكساس للاستشارات في الشرق الأوسط، وقريبا في جميع أنحاء العالم.





QUESTION 1: The primary factor in the successful implementation of six sigma is to have

a. The necessary resources
b. The support/leadership of top management
c. Explicit customer requirements
d. Comprehensive training program

ANSWER: The support/leadership of top management

QUESTION 2: What does the acronym SIPOC stand for

a. Solve Input Process Owner Customer
b. Solution Input People Output Caring
c. Supplier Input Process Output Customer
d. Supplier Internal Process Owner Customer

ANSWER: Supplier Input Process Output Customer

QUESTION 3. The purpose of brainstorming is
a. improve processes
b. satisfy stakeholders
c. generate ideas
d. eliminate waste

ANSWER: generate ideas

QUESTION 3. Cause and Effect Diagrams are also known as

a. fishbone diagrams
c. tree diagrams
d. storyboarding

ANSWER: fishbone diagrams

QUESTION 4. What is the relationship of Brainstorming to Cause and Effect Diagrams
a. Both the tools are used only in Control phase
b. They are completely different tools used in ISO 9000
c. Cause and Effect can be performed using brainstorming
d. They are different words for the same concept

ANSWER: Cause and Effect can be performed using brainstorming

QUESTION 5. In a control chart, control limits are
a. analogous to specifications
b. calculated using sigma value
c. set by customer or management
d. none of the above

ANSWER: calculated using sigma value

QUESTION 6. A benefit of C&E Diagrams is

a. facilitates root cause analysis
b. sensitizing people to opportunities
c. provides a visual of the problem being studied
d. all of the above

ANSWER: all of the above

QUESTION 7. The number one rule of brainstorming that is most frequently violated is
a. wrong technique used
b. discussion or evaluation of ideas
c. no participation
d. scribe writes too slowly

ANSWER:  discussion or evaluation of ideas

QUESTION 8. The method that attempts to delineate all possible failures and their effect on a
system is called
c. Cause-and-effect diagrams
d. Pareto analysis


QUESTION 8. The prime use of a control chart is to
a. Detect assignable causes of variation in the process
b. Detect nonconforming product
c. The Measure the performance of all quality characteristics of a process
d. Detect the presence of random variation in the process

ANSWER: Detect the presence of random variation in the process

QUESTION 9. In Y=f(x), X represents the _____ of the process and Y the _____ of the process

a. Output, Input
b. Input, Output
c. Mean, standard Deviation
d. None of the above

ANSWER: Input, Output

QUESTION 10. Which of the following is FALSE regarding the normal curve

a. It is bell shaped
b. 50% of the area lies beyond 0 Sigma (Z = 0)
c. 50% of the area lies beyond +3 Sigma
d. 99.73% of the observations are described within +/- 3 sigma

ANSWER: c. 50% of the area lies beyond +3 Sigma

QUESTION 11. In a hypothesis test, the Minitab output of p value = 0.65. If the level of significance
(Alpha) is 0.05, then which of the statements is true

a. Null Hypothesis is accepted with 90% confidence
b Null Hypothesis is accepted with 95% confidence
c. Null Hypotheses can be accepted or rejected based on what null hypothesis is.
d. The probability of going wrong about the conclusion is 0.65 based on the data collected

ANSWER: b Null Hypothesis is accepted with 95% confidence

QUESTION 12. Situationswhere standardizedworkneeds to beincorporatedinclude all of these except _

a) Some of the inventory in the spare parts warehouse with missing labels
b) Machines continually operating to reduce the labor cost per piece
c) Absence of critical tools and supplies in different places and times
d) Process flow for the same product assembly taking various cycle time for completion

ANSWER: Machines continually operating to reduce the labor cost per piece

QUESTION 13. A car has to pass through 8 assembly lines, daily 200 cars pass through the line and has 2 defects daily. Calculate DPO

a) 0.0125
b) 0.000125
c) 0.125
d) 0.00125

ANSWER: 0.00125

QUESTION 14. Why should you use center points in your experimental design?

a) To check for linearity
b) To check for clarity
c) To check for interactions
d) To detect curvature

ANSWER: To detect curvature

QUESTION 15. Box Cox is available under _____ in Minitab

a) Basic Statistics
b) Non Parametric
c) Control Charts
d) Multivariate

ANSWER: Control Charts

QUESTION 15. You want to check if the CSAT of the new joiners is greater than CSAT of Tenured employees. In which case will you reject the Null hypothesis?

a) p=0.06
b) p=0.007
c) p=0.058
d) p=0.18

ANSWER: p=0.007

QUESTION 16. Which of these are not a part of control process techniques

a) Standardization
b) Response
c) Monitoring
d) None of the above

ANSWER: None of the above

QUESTION 17. Which hypothesis test do we use when Y=continuous and X=continuous

a) Logistic regression
b) Regression
d) HOV

ANSWER: Regression


QUESTION 17. Control Impact Matrix is used in conjunction with

a) Cause and Effect
b) Hypothesis test
c) Pareto
d) Data Door Analysis

ANSWER: Cause and Effect

QUESTION 17. The middle line of the box plot is the median of the set; the length of the box is the:

a) Standard Deviation
b) Localized Measure of Dispersion
c) Range
d) Inter-Quartile Range

ANSWER: Inter-Quartile Range

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